1. Information we collect
Information you provide directly. When you contact us, submit our inquiry form, or engage us for services, we collect your name, email address, phone number, company name, and the content of your messages.
Automatically collected information. When you visit our site we may collect your IP address, browser type, referring URL, pages visited, and time spent — through cookies or similar technologies. We use this data solely to understand how our site is used and to improve it.
Client project data. When we perform services for you, we may handle data you provide in connection with your project (e.g., website content, customer lists, analytics access). We treat this data as confidential and use it only to deliver the agreed services.
2. How we use your information
- To respond to inquiries and provide the services you request
- To send project updates, invoices, and service-related communications
- To improve our website and understand how visitors use it
- To comply with legal obligations
- To protect the security and integrity of our systems
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Cookies
Our website uses cookies to operate correctly and to collect basic analytics. You can instruct your browser to refuse cookies or alert you when cookies are being sent. Some parts of our site may not function properly if you disable cookies.
We do not use advertising cookies or sell cookie data to any third party.
4. Third-party services
We use a limited set of third-party tools to operate our business — including hosting providers (Vercel, Cloudflare), analytics tools, and email platforms. These providers have access to information only as necessary to perform their functions and are obligated not to disclose or use it for other purposes.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
5. Data retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Inquiry and contact data is typically retained for two years. Project data is retained for the duration of the engagement and up to three years after completion, unless you request earlier deletion.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data. You may also have the right to data portability and to withdraw consent where processing is based on consent.
To exercise any of these rights, email us at Info@thewebjunction.com. We will respond within 30 days.
7. Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but take reasonable steps to protect your data.
8. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top. Continued use of our site or services after changes are posted constitutes acceptance of the updated policy.
9. Contact
Questions about this policy? Reach us at: Info@thewebjunction.com